Crashing in XP due to PNG files

Help & Support
1

Hi,
I have the strangest error that I can reproduce regularly in Windows XP. I recently downloaded the latest update of Directory Opus 9 and now the program crashes when I surf to folders that contain PNG images. You might expect this only when displaying thumbnails, but it happens even if the folder type is disabled. Please help!

Thanks,
Adam

2

There is a FAQ, that might be interesting: Crash, exit or high CPU when right-clicking certain files

3

If it's when going to certain folders (or ones with certain filetypes), rather than when right-clicking, then this similar FAQ is more appropriate:

Crash, exit or high CPU when viewing a certain directory.

If you can narrow it down to a particular plugin, shell extension and/or PNG file then that makes it easiest to know what needs fixing/doing to stop it.