When I hold Shift-Right Click with DO 12 it locks and restarts. This is different from the post here:
Shift - Windows Context Menu Not Working because there is no issue with Explorer. All works when I toggle on the context menu. Anyone have step-by-step instructions on how to debug this phenomenon?
Directory Opus Pro 12.3 Build 6183 x64
OS 10.0 (B:14393 P:2 T:1) SP 0.0
There is a topic in the FAQ covering right click issues, which would be a good point to start with:
Below is part of the report from running the debugging process. From this it seems to be related to OneDrive. However, after disabling the extension the error still occurs; only this time it is restricted to the OneDrive folder and sub-subfolders.
Thoughts or ideas are welcome as the OneDrive Folder is the primary work folder.
Dr. Cline
00000006 13.48549938 [8916] [11584] dopus: --- Shell Context Menu Start ---
00000007 13.49696255 [8916] [11584] dopus: CLSID: {CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B} (FileSyncEx) (C:\Users\Director\AppData\Local\Microsoft\OneDrive\17.3.6743.1212\amd64\FileSyncShell64.dll)
00000008 13.53522968 [8916] [11584] dopus: CLSID: {23170F69-40C1-278A-1000-000100020000}
00000009 13.53563404 [8916] [11584] dopus: CLSID: {2E7A2C6C-B938-40a4-BA1C-C7EC982DC202} (AcContextMenuHandler) (C:\Program Files\Common Files\Autodesk Shared\AcShellEx\AcShellExtension.dll)
If a crash and restart is being triggered, it's usually (but not always) the last extension in the log that is causing it, since the crash happens while processing that extension.
That makes the Autodesk AcContextMenuHandler extension which is last in the log the one to try disabling first.
(Assuming the post has the full log and not an excerpt.)
If the crash still happens after that, try disabling every extension mentioned in the log to see if it makes a difference.