SSH: Fatal: Disconnected: No supported authentication methods available (server sent: )

Hi,

I think this might not be a DOpus question but may be related to some conflicting other installs - but you may able to point me in the correct direction :slight_smile:

I use DOpus with the SSH extension, version 11.13 (build 5564).
A colleague can loging to a SFTP site, so the site itself seems to be fine - but when I try to login I got:

Sent password
Password authentication failed
Disconnected: No supported authentication methods available (server sent: publickey)
SSH: Fatal: Disconnected: No supported authentication methods available (server sent: publickey)

I googled for a solution and found the article SSH: How to log in using key files on Pageant. I check this and saw that the key store is empty. So I created and inserted a key but now get the error below:

Opening Connection 165.228.62.128:22
Server version: SSH-2.0-CompleteFTP-6.3.0
Using SSH protocol version 2
We claim version: SSH-2.0-PuTTY_Directory_Opus
Doing Diffie-Hellman group exchange
Doing Diffie-Hellman key exchange with hash SHA-256
Host key fingerprint is:
ssh-rsa 1024 33:dd:cf:e0:b9:06:bd:ea:f1:68:20:2d:de:9f:60:f0
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA1 client->server MAC algorithm
Initialised zlib (RFC1950) compression
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA1 server->client MAC algorithm
Initialised zlib (RFC1950) decompression
Pageant is running. Requesting keys.
Pageant has 1 SSH-2 keys
Trying Pageant key #0
Sending Pageant's response
Server refused public-key signature despite accepting key!
Sent password
Password authentication failed
Disconnected: No supported authentication methods available (server sent: )
SSH: Fatal: Disconnected: No supported authentication methods available (server sent: )
Connection closed

What am I doing wrong and what shall I do to fix this?

Many thanks :slight_smile:

Are you able to connect with any other clients, or PuTTY itself?