# Access is denied. (5) message in DOpus 12 with OneDrive but not with File Explorer

**URL:** <https://resource.dopus.com/t/access-is-denied-5-message-in-dopus-12-with-onedrive-but-not-with-file-explorer/37874>\
**Category:** Help & Support\
**Created:** [February 19, 2021, 4:54pm UTC](https://resource.dopus.com/t/access-is-denied-5-message-in-dopus-12-with-onedrive-but-not-with-file-explorer/37874 "2021-02-19T16:54:49Z")\
**Posts on this page:** 1\
**Showing post:** 6

<div class="post-metadata">

**Author:** ![Leo](https://resource.dopus.com/user_avatar/resource.dopus.com/leo/32/69732_2.png) [@Leo](https://resource.dopus.com/u/Leo)\
**Post date:** [February 20, 2021, 10:22am UTC](https://resource.dopus.com/t/access-is-denied-5-message-in-dopus-12-with-onedrive-but-not-with-file-explorer/37874/6 "2021-02-20T10:22:49Z")

</div>

You could try a Process Monitor log to see if that reveals which exe or DLL is locking the files:

- [Process Monitor instructions](https://resource.dopus.com/t/process-monitor-instructions/27806)

But access denied generally indicates either permissions or antivirus is preventing access. You'd tend to get a different error (file in use / sharing violation) if other software had the file open in a way that prevented it being opened again for reading.

---

_[View the full topic](https://resource.dopus.com/t/access-is-denied-5-message-in-dopus-12-with-onedrive-but-not-with-file-explorer/37874)._