# After last 2 update Directory Opus is (Not responding) **URL:** https://resource.dopus.com/t/after-last-2-update-directory-opus-is-not-responding/34834 **Category:** Help & Support **Created:** [March 10, 2020, 3:42pm UTC](https://resource.dopus.com/t/after-last-2-update-directory-opus-is-not-responding/34834 "2020-03-10T15:42:58Z") **Posts on this page:** 1 **Showing post:** 2
### Author: ![Leo](https://resource.dopus.com/user_avatar/resource.dopus.com/leo/32/69732_2.png) [@Leo](https://resource.dopus.com/u/Leo) #### Post date: [March 10, 2020, 4:00pm UTC](https://resource.dopus.com/t/after-last-2-update-directory-opus-is-not-responding/34834/2 "2020-03-10T16:00:00Z")
Which version were you on before? Have you tested going back to it to confirm the cause is an Opus update and not something else that was installed/updated? Which versions did you install when the problems started? ("Last 2 updates" could mean the last two beta versions, or the last two stable versions, or something else.) Are any crash logs created? > [@Automatic crash logs (for bug reports)](https://resource.dopus.com/t/crash-dumps-for-bug-reports/8861): > > In the event of a crash, Directory Opus usually creates a log file (also known as a "dump file") with information that may be useful in diagnosing the problem. (For problems which don't result in a crash -- e.g. freezes or abnormal CPU usage -- you … Which action(s) trigger the crashes? > [@Crash, exit or high CPU when viewing certain directories](https://resource.dopus.com/t/crash-exit-or-high-cpu-when-viewing-certain-directories/1325): > > See also: [Crash, exit or high CPU usage when right-clicking certain files](https://resource.dopus.com/t/crash-exit-or-high-cpu-when-right-clicking-certain-files/1335)[How to find components causing high CPU usage](https://resource.dopus.com/t/how-to-find-components-causing-high-cpu-usage/14144)[How to find components causing memory leaks](https://resource.dopus.com/t/how-to-find-components-causing-memory-leaks/10135)[Crash dumps for bug reports](https://resource.dopus.com/t/crash-dumps-for-bug-reports/8861)[General slowdown or instability investigation steps](https://resource.dopus.com/t/general-slowdown-or-instability-investigation-steps/4618)Summ… > [@Crash, exit or high CPU when right-clicking certain files](https://resource.dopus.com/t/crash-exit-or-high-cpu-when-right-clicking-certain-files/1335): > > Summary: This FAQ helps if Directory Opus crashes, exits or uses high CPU when you open the right-click context menu for files or folders. These problems are usually caused by bugs in 3rd party components and this FAQ contains steps for finding and u… --- _[View the full topic](https://resource.dopus.com/t/after-last-2-update-directory-opus-is-not-responding/34834)._