# Can not uninstall - Error code -5005: 0x80070002

**URL:** https://resource.dopus.com/t/can-not-uninstall-error-code-5005-0x80070002/24770
**Category:** Help & Support
**Created:** [February 3, 2017, 7:29am UTC](https://resource.dopus.com/t/can-not-uninstall-error-code-5005-0x80070002/24770 "2017-02-03T07:29:36Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![hype23](https://resource.dopus.com/letter_avatar_proxy/v4/letter/h/e8c25b/32.png) [@hype23](https://resource.dopus.com/u/hype23)
#### Post date: [February 3, 2017, 7:29am UTC](https://resource.dopus.com/t/can-not-uninstall-error-code-5005-0x80070002/24770/1 "2017-02-03T07:29:36Z")

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Error Code: -5005 : 0x80070002  
Error Information:

> Kernel\KernelMedia.cpp (95)  
> SetupNew\setup.cpp (817)  
> PAPP:Directory Opus  
> PVENDOR:GPSoftware (www.gpsoft.com.au)  
> PGUID:0A6AA615-5321-43A0-AFAE-97BF95013EA0  
> $18.0.329  
> @Windows 7 / Server 2008 R2 Service Pack 1 (7601)  
> IE Version: 8.0.7601.17514

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### Author: ![Leo](https://resource.dopus.com/user_avatar/resource.dopus.com/leo/32/69732_2.png) [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [February 3, 2017, 12:32pm UTC](https://resource.dopus.com/t/can-not-uninstall-error-code-5005-0x80070002/24770/2 "2017-02-03T12:32:19Z")

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- Possible _quick fix_:

- If you still have problems:

- Manual uninstall: