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Cannot view DOCX files


#1

Leo,
I am on V. 9.1.1.0.3156 (latest), but my viewer pane shows hex code when viewing DOCX files.

Am I doing something wrong?

Thanks,
Bud


#2

Which version of Word do you have installed, if any?


#3

That’s not the latest version.


#4

I have Word 2002, which is pre-DOCX. But why would that affect the onboard viewer?

Re: Steve, I was led to believe it was the latest because I checked for updates this morning and got the “you have the latest version” message. Should I be updating anyway when I get that message?

Thanks,
Bud


#5

The Opus ActiveX plugin doesn’t view anything by itself. It hooks other components/programs into Opus so that they can act as viewers. It’s like the way Internet Explorer uses Word (or the standalone Word Viewer) to display documents, or uses the Flash Control to display Flash files, without natively understanding either format.

You probably just need to install the Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats which you can download from Microsoft. That should make Word 2002, and in turn Opus, able to load DOCX files.

If it doesn’t work there are some other components which can view DOCX files but try that first to keep things simple.

See FAQ: Why doesn’t the auto-updater detect the latest version?


#6

[quote=“lbud”]Re: Steve, I was led to believe it was the latest because I checked for updates this morning and got the “you have the latest version” message. Should I be updating anyway when I get that message?
[/quote]
Bud

You should know that DOPus rolls out the automatic updates some time after files land here. There are good practical reasons for this, as was pointed out to me when I made the same observation some months ago.

The previous version never even made it out to the automatic update for your copy to detect. They put together an even newer version that has yet to hit the update feed.

This is actually one reason I was given for the roll out strategy, it gives them time to find and fix bugs that show up among a larger band of users.

As an experiment, and because none of the bugs and things fixed in recent versions affect me, I have left it to the updater to alert me. It still shows me as up to date, but I am still on 9.1.1.0.3156.x86

If you do have problems, then it is probably a good idea to manually check the version.


#7

I’ve had that compatibility pack installed since July. I can open DOCXs in Word, just unable to view them in Opus.

I’m not sure why Opus is unable to use the installed software. Does it need to be installed in any particular directory to work? (Just flailing about here.)

Thanks,
Bud


#8

What happens if you drop a .DOCX file on Internet Explorer?

What doing the same with a .DOC file?


#9

What happens if you drop a .DOCX file on Internet Explorer?

What doing the same with a .DOC file?

Those are viewable using IE. I have v7.


#10

They should work in Opus then. You could try configuring the ActiveX plugin in Opus and moving the .DOCX file extension from the Microsoft Office line down to the Internet Explorer line. That will make Opus use IE as a go-between.


#11

Okay, I moved docx handling from Office to IE.
The hex code is gone, but now I have this…
[screenshot of viewer window for a docx file]

Thanks,
Bud

[/img]


#12

I’ve tried with a similar setup and I can’t get the docx files to view in Opus or IE. (IE opens them in a separate Word window, rather than in the browser itself.)

I’ll look into it more over the weekend and see if there’s a way to make it work.


#13

I’ve worked out what’s wrong and will hopefully have a new version out this weekend which works around the problem.

(The problem is due to the way the docx converter registers itself. Seems wrong to me but maybe there’s a good reason. Should be easy to work around anyway.)


#14

I found time this evening to finish off the changes I started a few days ago. Give the new plugin version a try:

pretentiousname.com/activex/index.html