Copying Files via Teamviewer buggy

Hello,

I have trouble copying files from an open Teamviewer Session into DOpus.

As a remark: copying file from Windows Explorer to Windows Explorer via Teamviewer does work perfectly fine.

There are 2 subissues:

  1. Dragging and Dropping more than one file from an open Teamviewer Window into a DOpus window leads to a blocked copy procedure. The first file is always copied correctly. In the second file however, the copy procedure of DOpus just stalls. Typically at a position like 128kBytes or 192kBytes. The remainder of the file is not copied and the remaining file aren't copied as well. The copy dialog remains open and cannot be paused or cancelled. Only interrupting the data transfer process in Teamviewer Datatransfer Eventmonitor unblocks dopus' copy procedure.

  2. Dragging files from a Teamviewer Session to a local Explorer or Teamviewer Session does not work at all. Teamviewer doesn't seem to recognize, that the dragged files out of the DOpus Window are actually files to transmit to the local computer.

As mentioned this all works when dragging and dropping from explorer to explorer via teamviewer. Am I alone with that issue? Can you reproduce it?
I'm using Teamviewer 8.0.22298 from 1. october 2013 together with DOpus 10.5.3.0 (5016) x64

Thank you for having a look at this.

Try setting Preferences / Miscellaneous / Advanced: dragdrop_async = False (but if it doesn't help, set it back to True).

I changed the option and retried but the copy behaviour is the same - it stalls during the second file.

Hi

This is an older thread but still an open issue.

I have just tried with version 10.5.5.0 (5170) of Dopus and TeamViewer 9 and it's the same on my machine.
Copying files TO the Teamviewer session works but copying files FROM the Teamviewer session to the locally installed Dopus hangs on second file until a timeout occurs and Dopus brings up a message.

Is this something you can reproduce on your side?

Thanks
Roger

I've put a note into our queue to look at this and try to reproduce it.

The problem could be in Opus or in TeamViewer (or both).

Great, thanks Leo.