For about a month now, DOPUS crashes at some point. Generally I'm not doing anything. That is, I have it open and just sitting there. Then it simply blinks off, and a window tells me it crashed and is possible corrupt or there's a virus, etc.
It's a clean machine (not even connected to the NET except for specific software updating), been scanned, has all the defenses, etc.
I just DL'd the latest version, uninstalled, rebooted, reinstalled.
Same business.
Stupid Windows Explorer is now my un-crashing friend. With a friend like that...
Find dopus.exe, right-click it and choose Properties. Then click on the Digital Signatures tab, select the signature (the line starting "G P Software...") and click the Details button.
In the window that appears does it say "The digital signature is OK" at the top? If not then the file is corrupted.
If dopus.exe is okay, do the same for dopuslib.dll
I've heard of people trying to change icons by modifying the exe; you can't do that as it will cause this problem. Apart from that the only known reasons for it happening are viruses, HDD corruption and cracked pirate versions.
Oh, and since I bought 9 more than a year ago (and in spite of my being a customer for a few versions) and I can't "talk" to tech support. Not allowed.
You can talk to GPSoftware so long as you are either:
[ul][li]using the latest version (however old it is)
or
[/li]
[li]using an older version that was bought less than a year ago[/li][/ul]and you are either a paying customer or still inside of the evaluation time window.
I've also known GPSoftware to give people support even when they were using very old versions. (e.g. I've been CC'd on replies to support emails about Opus 6 after Opus 8/9 were long available.) They just don't guarantee that they will support old versions forever.