Hello,
What can i do i use Directory Opus 12.19 i use MixMeiser to mix music
so i habe many *.mxm Files from my music.
When i klick on a *.mxm file Directory Opus 12.19 crashes und restarted
what can i do, thas DO 12 not crash, oh yes i use preview and metadata
on DO 12.19
sorry for my bad english, but i live in germany
Greetings from Germany 
Marcus Roettger
What happens if you double-click the same file in File Explorer?
Are any crash logs created? Automatic crash logs (for bug reports)
Hello Leo,
Windows 10 Pro 64 Bit
Explorer ask me witch app i want to open the file.
i love Directory Opus 12
so i use it to listen music, but i mix music with Mixmeister Studio (http://www.mixmeister.com/)
Mixmeister creaats to changes files a File nameofsong.mxm
so wen i listen music *.mp3 etc. and a mxm file ist in the list crashes
i will dont open mxm files with 2x klick, mxm i open only in MixMeister
when DO12 not crashes when i come over a mxm file were cool
oh i habe a screenshot Do12 says that
Greetings
Marcus Roettger
Hello Leo,
today no,
but i have datay start my pc create an logfile,
klick on a mxm file DO 12.19 crasches and
i start DO 12 new create a 2. logfile, but i can not
upload the file,
Sorry, the file you are trying to upload is not authorized (authorized extensions: jpg, jpeg, png, gif, txt, zip, rar, 7z, tar, tgz, gz, dcf, dlt, dis, dop, ocb, orp, osp, c, cpp, h, hpp, mp4).-
can you say me where i send the file ?
Greetings
Marcus Roettger
The FAQ tells you where to email it to (crashdumps@gpsoft.com.au). If you zip it it will be smaller.
Hello Jon
this is the dumpfile.zip packed with zip, i can not send per email
too big for my Provider ca. 80 MB
so i have you send a dropboxlink via email
Greetings
Marcus Roettger
It looks like Opus crashed and then you restarted it and manually generated snapshots of the process while it was running normally. Those won't tell us anything about the crash, unfortunately.
If you are seeing your screenshot above then there should be automatically generated crash logs in your temp folder. Those are the files we need.
Type %TEMP%\DOpus.Minidumps into the path field in Opus (or File Explorer) and it should take you to where the logs are.
Hello Leo,
ok i have it, i have send the minidump to "crashdumps@gpsoft.com.au"
now
Greetings
Marcus
Many thanks!
We have fixed this for the next update.
Hi there,
thx,
I have to thank you for your help.
You are great and your software is really unique,
there is nothing better.
Your suppurt is worth 5 stars (there are only 5 stars),
because actually 7 stars for you
