# Directory Opus locking/freezing **URL:** \ **Category:** Help & Support\ **Created:** [May 18, 2021, 3:56pm UTC](https://resource.dopus.com/t/directory-opus-locking-freezing/38567 "2021-05-18T15:56:40Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![LooperBob](https://resource.dopus.com/letter_avatar_proxy/v4/letter/l/bb73d2/32.png) [@LooperBob](https://resource.dopus.com/u/LooperBob)\ **Post date:** [May 18, 2021, 3:56pm UTC](https://resource.dopus.com/t/directory-opus-locking-freezing/38567/1 "2021-05-18T15:56:40Z")
I am experiences lock ups with Directory Opus. I am not sure if it due to a recent upgrade of the software or a windows update. Is there a way to determine what is happening? Any recommendations? I have been a long time user and rarely experienced any issues. ---
**Author:** ![Leo](https://resource.dopus.com/user_avatar/resource.dopus.com/leo/32/69732_2.png) [@Leo](https://resource.dopus.com/u/Leo)\ **Post date:** [May 18, 2021, 10:06pm UTC](https://resource.dopus.com/t/directory-opus-locking-freezing/38567/2 "2021-05-18T22:06:10Z")
The best course of action depends on when they happen (i.e. in response to which action). Good places to start: - [Crash, exit or high CPU when right-clicking certain files](https://resource.dopus.com/t/crash-exit-or-high-cpu-when-right-clicking-certain-files/1335) - [Crash, exit or high CPU when viewing certain directories](https://resource.dopus.com/t/crash-exit-or-high-cpu-when-viewing-certain-directories/1325) - [Automatic crash logs (for bug reports)](https://resource.dopus.com/t/crash-dumps-for-bug-reports/8861) (may not apply if it's freezing but not crashing) - [Manually generating process snapshots](https://resource.dopus.com/t/manually-generating-process-snapshots/34071) (can be used if it's freezing and not crashing) ---
**Author:** ![LooperBob](https://resource.dopus.com/letter_avatar_proxy/v4/letter/l/bb73d2/32.png) [@LooperBob](https://resource.dopus.com/u/LooperBob)\ **Post date:** [May 19, 2021, 9:31am UTC](https://resource.dopus.com/t/directory-opus-locking-freezing/38567/3 "2021-05-19T09:31:24Z")
Thank you - this explains my problem to a T