# Directory Opus won't launch when using RDP
**URL:** https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984
**Category:** Help & Support
**Created:** [September 30, 2010, 12:23pm UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984 "2010-09-30T12:23:16Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@prophetizer](https://resource.dopus.com/u/prophetizer)
#### Post date: [September 30, 2010, 12:23pm UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984/1 "2010-09-30T12:23:16Z")
i don't know what the deal is, but sometimes when i remote into the machine, DO won't launch, sometimes when i kill the process it will then work, but thats only about 25% of the time. i usually just can't get it working at all. i tried it on a couple machines to test and all with the same result. not sure whats causing this.
any thoughts?
thanks.
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### Author:  [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [September 30, 2010, 12:47pm UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984/2 "2010-09-30T12:47:47Z")
Not sure why that would happen.
I've used Opus over remote desktop for years on a mixture of Windows versions and never had that problem.
It's possible a shell extension or some other 3rd party component is causing the problem. The [general slowdown or instability investigation steps](https://resource.dopus.com/t/general-slowdown-or-instability-investigation-steps/4618/1) may help isolate the cause.
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### Author:  [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [September 30, 2010, 12:48pm UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984/3 "2010-09-30T12:48:16Z")
How are you launching Opus, by the way?
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### Author:  [@prophetizer](https://resource.dopus.com/u/prophetizer)
#### Post date: [September 30, 2010, 1:49pm UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984/4 "2010-09-30T13:49:46Z")
well, i have it fully replace explorer, so i generally just click start, computer or one of my other shortcuts like downloads, pictures and so on. when that doesn't work i try to launch the actually DO program.
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### Author:  [@prophetizer](https://resource.dopus.com/u/prophetizer)
#### Post date: [September 30, 2010, 1:50pm UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984/5 "2010-09-30T13:50:40Z")
[quote="leo"]Not sure why that would happen.
I've used Opus over remote desktop for years on a mixture of Windows versions and never had that problem.
It's possible a shell extension or some other 3rd party component is causing the problem. The [general slowdown or instability investigation steps](https://resource.dopus.com/t/general-slowdown-or-instability-investigation-steps/4618/1) may help isolate the cause.[/quote]
i'm not having resource or crash issues, it simply doesn't launch, and i have no plugins
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### Author:  [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [September 30, 2010, 3:00pm UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984/6 "2010-09-30T15:00:05Z")
The program not launching may be due to a crash and, either way, the steps apply as much to that as anything else.
You must have plugins and shell extensions; every system does.
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### Author:  [@prophetizer](https://resource.dopus.com/u/prophetizer)
#### Post date: [December 26, 2010, 12:34pm UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984/7 "2010-12-26T12:34:01Z")
ok, it doesn't happen all the time, but i have now tested on 2 different windows 7 x32 machines after fresh format, and it happens on both. and it's not that it just won't launch, there is just a point where it stops responding entirely, now, i don't get the Not Responding message, as it looks like it isn't frozen and working fine except that it doesn't respond to anything. also, if i right click on the icon and try to exit that way, i get a system sound like it is waiting for some confirmation, only there is nothing to confirm, if i kill the 2 exe's in process viewer it will close obviously, but i try to launch again and nothing, won't work until i reboot.
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### Author:  [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [December 26, 2010, 10:27pm UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984/8 "2010-12-26T22:27:15Z")
If they're really vanilla machines (other than Opus being installed) then it could be something you've configured the remote desktop client to do, e.g. mount a local drive, printer or USB device on the remote machine.
Are they really fresh machines with nothing at all installed except Windows and Opus, though? No anti-virus? No video card drivers? No video codecs? Nothing at all in the Uninstall control panel? etc.?
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### Author:  [@Ward](https://resource.dopus.com/u/Ward)
#### Post date: [December 26, 2010, 10:45pm UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984/9 "2010-12-26T22:45:05Z")
I get this problem too.
I find that killing rdpclip.exe solves the issue and all the Dopus windows you tried summoning come to the fore.
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### Author:  [@prophetizer](https://resource.dopus.com/u/prophetizer)
#### Post date: [December 27, 2010, 5:27pm UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984/10 "2010-12-27T17:27:34Z")
[quote="Ward"]I get this problem too.
I find that killing rdpclip.exe solves the issue and all the Dopus windows you tried summoning come to the fore.[/quote]
ha, look at that, totally works. whats the deal with that? weird bug
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### Author:  [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [December 27, 2010, 5:31pm UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984/11 "2010-12-27T17:31:28Z")
RDPClip is often the cause of issues, I've found. (Not just with Opus.) Although I've not heard of it causing this problem before and I haven't had issues with RDPClip lately. (FWIW, the only combination I use these days is Win7-\>Win7, which might be a factor.)
If you have any clipboard monitor/history tools I guess they may be related. Or maybe if you have a huge amount of data (or an unusual type of data) in the clipboard when you connect, I suppose.
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### Author:  [@boredsilly](https://resource.dopus.com/u/boredsilly)
#### Post date: [December 27, 2010, 8:07pm UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984/12 "2010-12-27T20:07:43Z")
Internet download manager interferes with opus and can cause it to crash. It monitors the clipboard for downloadable locations and may be the culprit.
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### Author:  [@prophetizer](https://resource.dopus.com/u/prophetizer)
#### Post date: [December 30, 2010, 3:29am UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984/13 "2010-12-30T03:29:13Z")
[quote="leo"]RDPClip is often the cause of issues, I've found. (Not just with Opus.) Although I've not heard of it causing this problem before and I haven't had issues with RDPClip lately. (FWIW, the only combination I use these days is Win7-\>Win7, which might be a factor.)
If you have any clipboard monitor/history tools I guess they may be related. Or maybe if you have a huge amount of data (or an unusual type of data) in the clipboard when you connect, I suppose.[/quote]
it is possible it's a clipboard issue, who knows, i'm usually connection from my macbook pro to a windows desktop/server, i guess that could also be the issue, but it sux LOL
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### Author:  [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [December 30, 2010, 8:06am UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984/14 "2010-12-30T08:06:22Z")
Have you checked for a newer (or alternative) Remote Desktop client for OS X? (Assuming you're not running Windows on the Macbook.)
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### Author:  [@prophetizer](https://resource.dopus.com/u/prophetizer)
#### Post date: [December 31, 2010, 1:55am UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984/15 "2010-12-31T01:55:00Z")
i am using the latest that comes with office 2011. i am also running windows on it through bootcamp and parallels, i'm going to keep my eye on it now that i have a sort of work around, enxt time it happens i'm going to check my clipboard
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### Author:  [@prophetizer](https://resource.dopus.com/u/prophetizer)
#### Post date: [December 31, 2010, 1:55am UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984/16 "2010-12-31T01:55:57Z")
would also like to state that usually i use CORD for mac which manages rdp, but all day today i just used straight up rdp and it didn't happen
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### Author:  [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [December 31, 2010, 6:57am UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984/17 "2010-12-31T06:57:44Z")
> [@prophetizer](#):
>
> i am using the latest that comes with office 2011. i am also running windows on it through bootcamp and parallels
Which version are you using (Windows or OS X RDP) when the problem happens? Or does it happen with both?
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### Author:  [@prophetizer](https://resource.dopus.com/u/prophetizer)
#### Post date: [January 1, 2011, 1:06pm UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984/18 "2011-01-01T13:06:06Z")
that i am uncertain, i use my macbook pro most at work and home, i'll run some tests to try and recreate the problem and let you know
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### Author:  [@prophetizer](https://resource.dopus.com/u/prophetizer)
#### Post date: [January 27, 2011, 4:06pm UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984/19 "2011-01-27T16:06:59Z")
well, it still happens, i use the latest RDP client on OS X connecting to a windows 7 machine, i've installed DO on another windows 7 machine, and it happens there as well. only problem is i cannot figure what is causing it, seems random, but once i kill the rdpclip.exe then it works, in fact, it performs all standing actions
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### Author:  [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [January 27, 2011, 5:00pm UTC](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984/20 "2011-01-27T17:00:08Z")
Try disabling remote sound routing in the OS X RDP client. That suggestion worked for a couple of people in one of the (many) threads I found in a Google search for "OS X" rdpclip (where the symptom for most people was rdpclip.exe using 100% CPU on the machines they connected to; is that happening for you it you open task manager?).
TBH, it seems like an issue with the OS X RDP client and/or rdpclip.exe rather than Opus.
[Next page](https://resource.dopus.com/t/directory-opus-wont-launch-when-using-rdp/9984.md?page=2)