# DO Crash on displaying a PNG

**URL:** <https://resource.dopus.com/t/do-crash-on-displaying-a-png/30183>\
**Category:** Help & Support\
**Tags:** bug-report\
**Created:** [October 14, 2018, 9:54am UTC](https://resource.dopus.com/t/do-crash-on-displaying-a-png/30183 "2018-10-14T09:54:14Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Bodo](https://resource.dopus.com/letter_avatar_proxy/v4/letter/b/f0a364/32.png) [@Bodo](https://resource.dopus.com/u/Bodo)\
**Post date:** [October 14, 2018, 9:54am UTC](https://resource.dopus.com/t/do-crash-on-displaying-a-png/30183/1 "2018-10-14T09:54:14Z")

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Hi, when trying to open one of those two PNG DOpus crashes:  
[https://fancy-bytes.com/dopuspngfiles.7z](https://fancy-bytes.com/dopuspngfiles.7z)

Keep up the good work.

Cheers,  
Bodo

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**Author:** ![Leo](https://resource.dopus.com/user_avatar/resource.dopus.com/leo/32/69732_2.png) [@Leo](https://resource.dopus.com/u/Leo)\
**Post date:** [October 14, 2018, 10:55am UTC](https://resource.dopus.com/t/do-crash-on-displaying-a-png/30183/2 "2018-10-14T10:55:47Z")

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Many thanks for reporting this.

It has been fixed for the next update.

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**Author:** ![Leo](https://resource.dopus.com/user_avatar/resource.dopus.com/leo/32/69732_2.png) [@Leo](https://resource.dopus.com/u/Leo)\
**Post date:** [October 14, 2018, 11:56am UTC](https://resource.dopus.com/t/do-crash-on-displaying-a-png/30183/3 "2018-10-14T11:56:48Z")

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Update: We've put the fix into a new version of the 12.10 installer as well, to get it out faster. So if you [re-download 12.10](https://resource.dopus.com/t/directory-opus-12-10/30069), you can get the fix now.

It'll also be part of the next update, for anyone who doesn't get it this way.

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**Author:** ![Bodo](https://resource.dopus.com/letter_avatar_proxy/v4/letter/b/f0a364/32.png) [@Bodo](https://resource.dopus.com/u/Bodo)\
**Post date:** [October 21, 2018, 8:44pm UTC](https://resource.dopus.com/t/do-crash-on-displaying-a-png/30183/4 "2018-10-21T20:44:46Z")

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Hi Leo,

Thanks for fixing this. Already downloaded a new setup and the crash is gone.

Cheers,  
Bodo

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**Author:** ![stevenvh](https://resource.dopus.com/user_avatar/resource.dopus.com/stevenvh/32/44762_2.png) [@stevenvh](https://resource.dopus.com/u/stevenvh)\
**Post date:** [October 22, 2018, 12:31pm UTC](https://resource.dopus.com/t/do-crash-on-displaying-a-png/30183/5 "2018-10-22T12:31:15Z")

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As always great customer support from GP Software! Thanks. Next to DO's massive features this is the main reason for me to recommend DO.  
Have a nice day down under!  
Steven