Hi,
I tried (twice) to get a beta certificate with my DO10 reg code yesterday evening, but until now I did not receive any mail.
Something wrong or should I try again?
Best regards,
Rob
Hi,
I tried (twice) to get a beta certificate with my DO10 reg code yesterday evening, but until now I did not receive any mail.
Something wrong or should I try again?
Best regards,
Rob
It's possible the certificate is being sent to an old email address.
You can check by logging into: gpsoft.com.au/DScripts/licencemanager.asp (if you can login with the address you're using now, then it should be correct in the system; if not, use the address used to originally purchase Opus, and you can then update your account after logging in).
Note that the GPSoft website accounts and email addresses are separate from the ones used here at the forum, so the forum may have the right address while the site that sends out beta certificates may have an old one (or vice versa, etc.).
Also, be sure to check your spam filters, if applicable, in case the certificate has ended up in them.
Thanks for your reply but still no go.
Email is correct and I check extra via web mail to see if the mail was caught in a spam filter.
Do you have another sugestion?
Best regards,
Rob
Is it an hotmail, msn or outlook mail ?
Non of the above. Classic email account from provider.
Ok now I got all 5 of them I received them in one burst 5 min ago. They are all dated corrected: the time I requested the beta. No idea what happened.
Best regards,
Rob