# DOpus 10.0.3.4 bug: crashing when searching duplicates **URL:** https://resource.dopus.com/t/dopus-10-0-3-4-bug-crashing-when-searching-duplicates/12543 **Category:** Help & Support **Created:** [February 26, 2012, 4:52pm UTC](https://resource.dopus.com/t/dopus-10-0-3-4-bug-crashing-when-searching-duplicates/12543 "2012-02-26T16:52:46Z") **Posts on this page:** 1 **Showing post:** 2
### Author: ![Leo](https://resource.dopus.com/user_avatar/resource.dopus.com/leo/32/69732_2.png) [@Leo](https://resource.dopus.com/u/Leo) #### Post date: [February 26, 2012, 5:55pm UTC](https://resource.dopus.com/t/dopus-10-0-3-4-bug-crashing-when-searching-duplicates/12543/2 "2012-02-26T17:55:12Z")
From what you said in the email thread, I doubt the Duplicate Finder is involved in the crash. It sounds more like a problem due to a shell extension or video codec corrupting the process and causing it to crash, or possibly a bug in 10.0.3.4 itself (e.g. there were slight changes to the MD5 code, though nobody else has reported problems so far), potentially triggered when certain files/folders are encountered and processed by the shell extension, video codec or Opus itself. For tracking that sort of thing down, see these two guides: Crash, exit or high CPU usage when viewing certain directories: > [@Crash, exit or high CPU when viewing certain directories](https://resource.dopus.com/t/crash-exit-or-high-cpu-when-viewing-certain-directories/1325/1): > > See also: [Crash, exit or high CPU usage when right-clicking certain files](https://resource.dopus.com/t/crash-exit-or-high-cpu-when-right-clicking-certain-files/1335)[How to find components causing high CPU usage](https://resource.dopus.com/t/how-to-find-components-causing-high-cpu-usage/14144)[How to find components causing memory leaks](https://resource.dopus.com/t/how-to-find-components-causing-memory-leaks/10135)[Crash dumps for bug reports](https://resource.dopus.com/t/crash-dumps-for-bug-reports/8861)[General slowdown or instability investigation steps](https://resource.dopus.com/t/general-slowdown-or-instability-investigation-steps/4618)Summ… Crash, exit or high CPU usage when right-clicking certain files: > [@Crash, exit or high CPU when right-clicking certain files](https://resource.dopus.com/t/crash-exit-or-high-cpu-when-right-clicking-certain-files/1335/1): > > Summary: This FAQ helps if Directory Opus crashes, exits or uses high CPU when you open the right-click context menu for files or folders. These problems are usually caused by bugs in 3rd party components and this FAQ contains steps for finding and u… The first seems more likely, from what you describe, but it's possible the 2nd is also relevant. e.g. If the crash only happens sometime after you right-click certain files or types of files, due to a problem that doesn't always cause an instant crash but corrupts something which later causes a crash. --- _[View the full topic](https://resource.dopus.com/t/dopus-10-0-3-4-bug-crashing-when-searching-duplicates/12543)._