Hi everyone,
I think this is the best place to add my problems with Dopus 10.
In summary, I can't install or use it on one of my XP SP2 machines. I successfully installed it on an XP SP3 machine at work, though I had a crash there once, but now it's running.
At my home machine I am trying to upgrade from the most recent 9.x.x. version. The installer runs ok, asking to restart the system, but after the restart, at the point where Dopus is started, the machine reboots itself and stays in this reboot loop.
I've spent the complete morning trying to get the system back in a usable state. First I booted in safe mode, and restored the last recovery. This allowed me too boot windows again, but of course, Opus 9 files have been overwritten by Opus 10. Trying to start dopus.exe results in an immediate reboot.
I couldn't uninstall 10, because it was not present in Control Panel - Software, so I went to reinstall Dopus 9. This went ok, but trying to run the newly installed Dopus - immediate reboot.
The next step was to uninstall 9, which was now present in Control Panel - Software, and after that reinstalling 10. This time the installer didn't even complete, but rebooted in the middle of the process.
During all this, I had the BSOD screens mentoined by sammyfoo a couple of times, but I didn't keep log of all this, I simply wanted to get to work.
At the moment I have the Opus 10 files in my program folder, but running it reboots the system at once.
Let me say that I've been an enthusiastic Opus user for years, and I like to keep using Opus. At the moment however, it's not only unusable for me, but I' having big troubles even going back to version 9. After years of upgrades without any sign of trouble, this is disappointing. The suggestions from leo or steje, which I always valued high, are not very helpful in this issue. I dont want to consider installing SP3 or migration from XP to vista or 7 - thats not the question. I don't want to think about problems with Installshield or even going into kernel debugging - I'm techie enough to do it, but I can't afford the time.
It's good to hear that I'm not alone with these problems. It surely is related to some specific configuration, but - as I said - up to the latest version 9.x.x I had no problems whatsoever. I'd appreciate any help, and of course I am filing this with the official GP support.
thanks,
Rudolf