DOpus freezes from sometimes

Help & Support
1

Hi,

First of all I'd like to thank you for making such an awesome product! I've been using DOpus ever since the Amiga version came out.
I have unfortunately got a problem with version 11.10. DOpus freezes from time to time, and I can't tell what triggers the freezing(program not responding).
It often happens while switching from an other program window to DOpus. I've never had this problem with DOpus 10.
I run Windows 7 64bit on AMD Phenom II X4 810 processor with 8 GB of RAM.
On my other machine, this have not happened as far as I can remember. I'm running Windows 8.1 on this machine.

If you need any more information, please let me know.

Thanks,
Jan-Tore T.

2

Sorry that you're seeing problems.

These two guides are usually a good place to start, depending on when the freezes occur:
[ul][li]Crash, exit or high CPU usage when viewing certain directories[/li]
[li]Crash, exit or high CPU usage when right-clicking certain files[/li][/ul]

There are also some general suggestions of things to try, starting with easy things and moving through to more time-consuming ones, here:
[ul][li]General slowdown or instability investigation steps[/li][/ul]

3

Thanks for the tips!
After investigating a little bit, the freezing occurs while updating a folder in Dropbox. For example while moving a folder or files into or within the Dropbox folder.
The other machine which runs fine, does not have Dropbox installed.

4

This thread may be relevant.