DOpus freezing up whilst moving files

Hi,

Shortly after upgrading to DOpus 9 the application has been crashing when I try to move files.

The move files status dialog appears but stays on 0% and I have to reboot the PC.

I have uninstalled V9 and re-installed V8 but the problem is still occurring.

I know it could be many things that's causing this to happen but I just wondered if there is a known cause within DOpus.

Many thanks.

Steve.

I have never seen that problem on my XP Pro SP2 system here nor do I recall this being a known issue.

You might want to file a support request at the Opus web site.

What happens if you do the same move operation in Explorer?

Hi - thanks for the replies. Sorry for the delay in my update.

Shortly after having this problem I had hardware problems with my PC - my PC's memory failed and one of my hard disk drives might also be faulty.
I am almost certain that the faulty drive was redundant (empty) at the time - whether or not this would cause general problems with the drive controller I'm not sure.

I have replaced both components and installed Windows/DOpus on the new drive which is running fine and re-installed DOpus on the old Windows drive (at the moment I have two bootable Windows builds on my PC).

Both installations appear to be running fine and I've had no re-occurrence of the problem so far, but if I do, I'll let you know, hopefully with more detailed information.

Thanks again,

Kind regards,

Steve.