Double Listing New Entries

Help & Support
6

A few things to try to see if we can narrow down what's happening:

  1. Does it only happen if you navigate to the folder in a particular way? For example in the folder tree, via
    Desktop > This PC > C: > Users > <username> > Documents vs
    Desktop > <username> > Documents

  2. Does turning off Preferences / Folders / Folder Display / Display localized folder names and re-opening any existing Opus windows make a difference? (You can turn it back on after the test.)

  3. Is/are the same folder(s) behaving OK in File Explorer?

  4. The output of the Debugging section of this troubleshooting guide may be useful, if you could generate that and paste the results here: Changes to folders are not being detected

    (Either attach the text file, or paste it between ``` lines to put it in a code box. Anonymize any usernames or other paths you need to, but please keep as much detail as possible.)