Every time I run the program I get an error sometimes

[ilovetrue]

I captured the error screen. Why is this happening?

The program is not usable.
I bought a genuine product.

[Jon]

Please see if any crash logs have been saved, and if so you can email them to us for analysis:

Automatic crash logs (for bug reports)

In the event of a crash, Directory Opus usually creates a log file (also known as a "dump file") with information that may be useful in diagnosing the problem. (For problems which don't result in a crash -- e.g. freezes or abnormal CPU usage -- you …