# Files can not be deleted

**URL:** https://resource.dopus.com/t/files-can-not-be-deleted/36050
**Category:** Help & Support
**Created:** [July 7, 2020, 6:57am UTC](https://resource.dopus.com/t/files-can-not-be-deleted/36050 "2020-07-07T06:57:10Z")
**Posts on this page:** 1
**Showing post:** 14

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### Author: ![Leo](https://resource.dopus.com/user_avatar/resource.dopus.com/leo/32/69732_2.png) [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [July 12, 2020, 12:02pm UTC](https://resource.dopus.com/t/files-can-not-be-deleted/36050/14 "2020-07-12T12:02:52Z")

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"Instructions are in the post which the FAQ links to."

The FAQ: [Changes to folders are not being detected](https://resource.dopus.com/t/changes-to-folders-are-not-being-detected/1786)

The post the FAQ links to: [rename - FileSystemWatcher no longer has old filename in some Windows 7 machines - Stack Overflow](https://stackoverflow.com/questions/30702325/filesystemwatcher-no-longer-has-old-filename-in-some-windows-7-machines/32098277#32098277)

> In a word, Kaspersky.
> 
> To elaborate, I thought I had already tested removing KAS but maybe I didn't reboot after or something, and it's odd because it is also installed on a computer at work that does not present the problem--same version of KAS.
> 
> Note that this version is a corporate version, which installs:
> 
> Kaspersky Endpoint Security 10 for Windows and Kaspersky Security Center Network Agent
> 
> A central policy is pushed out to each client computer and enforced. It has control over settings, like trusted applications (a whitelist). When IT pushed out a whitelist entry for my specific application, it fixed the problem.
> 
> Note that there are several checkboxes to select for each trusted application entry. This fix only needed one of them.
> 
> Under Settings | Anti-Virus protected | Exclusions and trusted applications | Settings, there is a list that can be added to.
> 
> Do not scan opened files X Do not monitor application activity Do not inherit restrictions of the parent process (application) Do not monitor child application activity Allow interaction with application interface Do not scan network traffic
> 
> Honourable mention must go to my co-worker, Arti Chauhan, who suggested more than once that KAS might be the problem. I thought I had fully tested when I guess I hadn't.

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