# Files/Folders Icons of Dropbox's Folder are Gone
**URL:** https://resource.dopus.com/t/files-folders-icons-of-dropboxs-folder-are-gone/15511
**Category:** Help & Support
**Created:** [April 17, 2013, 3:35am UTC](https://resource.dopus.com/t/files-folders-icons-of-dropboxs-folder-are-gone/15511 "2013-04-17T03:35:03Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@wildwong](https://resource.dopus.com/u/wildwong)
#### Post date: [April 17, 2013, 3:35am UTC](https://resource.dopus.com/t/files-folders-icons-of-dropboxs-folder-are-gone/15511/1 "2013-04-17T03:35:03Z")
Sir,
This affects the Dropbox's folder and the descendants. Apologise for my English.
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### Author:  [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [April 17, 2013, 8:49am UTC](https://resource.dopus.com/t/files-folders-icons-of-dropboxs-folder-are-gone/15511/2 "2013-04-17T08:49:05Z")
The Dropbox (or possibly another program's) icon/overlay shell extension is most likely failing.
You can use [ShellExView](http://www.nirsoft.net/utils/shexview.html) to see which icon and icon-overlay extensions are installed and try blocking them to see which one is causing the problem. (You should [fully exit Opus](https://resource.dopus.com/t/how-to-exit-directory-opus/3479/1) after each change in ShellExView.)
Before doing that, make sure the Dropbox software is up to date. Updating Dropbox has fixed problems people have had in the past.
Icon/overlay extensions for other cloud storage and drive-imaging products have been known to cause problems as well, so if you have more than one installed they are worth investigating as well.
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### Author:  [@wildwong](https://resource.dopus.com/u/wildwong)
#### Post date: [April 18, 2013, 3:19pm UTC](https://resource.dopus.com/t/files-folders-icons-of-dropboxs-folder-are-gone/15511/3 "2013-04-18T15:19:59Z")
Thanks! After using ShellExView and "enabled" the Dropbox's stuff, the icons are now shown.