# Files/Folders Icons of Dropbox's Folder are Gone

**URL:** https://resource.dopus.com/t/files-folders-icons-of-dropboxs-folder-are-gone/15511
**Category:** Help & Support
**Created:** [April 17, 2013, 3:35am UTC](https://resource.dopus.com/t/files-folders-icons-of-dropboxs-folder-are-gone/15511 "2013-04-17T03:35:03Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![Leo](https://resource.dopus.com/user_avatar/resource.dopus.com/leo/32/69732_2.png) [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [April 17, 2013, 8:49am UTC](https://resource.dopus.com/t/files-folders-icons-of-dropboxs-folder-are-gone/15511/2 "2013-04-17T08:49:05Z")

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The Dropbox (or possibly another program's) icon/overlay shell extension is most likely failing.

You can use [ShellExView](http://www.nirsoft.net/utils/shexview.html) to see which icon and icon-overlay extensions are installed and try blocking them to see which one is causing the problem. (You should [fully exit Opus](https://resource.dopus.com/t/how-to-exit-directory-opus/3479/1) after each change in ShellExView.)

Before doing that, make sure the Dropbox software is up to date. Updating Dropbox has fixed problems people have had in the past.

Icon/overlay extensions for other cloud storage and drive-imaging products have been known to cause problems as well, so if you have more than one installed they are worth investigating as well.

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_[View the full topic](https://resource.dopus.com/t/files-folders-icons-of-dropboxs-folder-are-gone/15511)._