Freezing after attaching file in Outlook

[techworks]

Just downgraded my windows 7 pc to windows 10.... and DO is one of a number of apps that dont work as well with Win10 as they did with Win7!

Often when I an in outlook and attach a file to a message, then try to go back to DO its unresponsive. I click on the icon in my taskbar and nothing happens. I have to close it and re-open it.

This is happening way to frequently and I suspect is not only with Outlook, but is directly related to my upgrade from Windows 7 to Windows 10.

I see there are a few other posts about freezing and suggesting generating a dump file which I have done. Who do I send it to?. Interesting When I drilled down using windows file manager to the temp folder to get the dump file I noticed it was very sloe to read directories. I killed DO and then it was fine, so DO must have still been doing something in the background

[Leo]

@techworks

Often when I an in outlook and attach a file to a message, then try to go back to DO its unresponsive.

Is Opus involved in attaching the file? e.g. Are you using drag & drop from Opus to Outlook?

What happens if you do the same thing but from File Explorer to Outlook?

@techworks

I see there are a few other posts about freezing and suggesting generating a dump file which I have done. Who do I send it to?

Details on how to generate snapshots for this type of issue, and where to send them, can be found here:

Manually generating process snapshots

If you find Directory Opus is hanging, using a lot of CPU, or otherwise exhibiting unexplained behaviour, one important diagnostic tool is the generation of manual process snapshots (often called "dumps"). These snapshots capture the state of the Op…