FTP and Unicode

Help & Support
1

I installed the demo version 8.2.2.4

We are in France and file names could have some accentued letters like àéù ... With OPDIR, there are no difficulties to read these file or directory names.

We have two local networks linked with a VPN over Internet. For efficiency, I have intalled FTPZilla server on one network. I acced to this server with FTP within OPDIR, but the file names are not displayed correctly : Félix > Félix.

Some FTP clients have the same behaviour, but Filezilla (client) and SmartFTP worked perfectly. An other explorer replacement worked perfectly, but he has not the same functionnality level as OPDIR.

Is there a solution, so that I can buy a licence for this product.

Thanks,
ALPH

2

HOW TO: Ensure your issues get appropriate attention.

3

Could you be more explicite for an non English speaking person and who has spend only 10-15 minutes on the site.

Thanks

4

You should file a support request with GPSoftware Here.

gpsoft.com.au/Support.html

Explain the issues you are encountering or link back to this thread where you have already explained the issue.

5

Also, are you using the Unicode version of Opus?

6

Yes, I use the Unicode version, local file names are OK.

I posted an anomaly report an the suggested page. After submit, I received the following message :
You are not a registered user or your free technical support period has ended.

Is my request taken into account ?

Thanks,
ALPH

7

[quote="ALPH"]I posted an anomaly report an the suggested page. After submit, I received the following message :
You are not a registered user or your free technical support period has ended.[/quote]

You need to use the same email address that you used to sign up for the trial.