# FTP not copying files but connection is fine!

**URL:** https://resource.dopus.com/t/ftp-not-copying-files-but-connection-is-fine/16009
**Category:** Help & Support
**Created:** [July 17, 2013, 10:51am UTC](https://resource.dopus.com/t/ftp-not-copying-files-but-connection-is-fine/16009 "2013-07-17T10:51:23Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![stezzah1](https://resource.dopus.com/user_avatar/resource.dopus.com/stezzah1/32/69305_2.png) [@stezzah1](https://resource.dopus.com/u/stezzah1)
#### Post date: [July 17, 2013, 10:51am UTC](https://resource.dopus.com/t/ftp-not-copying-files-but-connection-is-fine/16009/1 "2013-07-17T10:51:23Z")

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HI there.  
Since the last upgrade I haven't been able to copy any files from FTP.  
I can connect fine and transverse the folder structures with no lag, but as soon as I want to copy something across it just doesn't want to do it.  
I get the" Establishing data connection" box with the Abort button which I have to use in the end.

All other FTP clients work fine but I have always used Opus for my FTP transfers.

I have allowed Opus in firewall and even disabled AVAST.

Please advice...

Thanks  
steve

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### Author: ![Leo](https://resource.dopus.com/user_avatar/resource.dopus.com/leo/32/69732_2.png) [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [July 17, 2013, 11:04am UTC](https://resource.dopus.com/t/ftp-not-copying-files-but-connection-is-fine/16009/2 "2013-07-17T11:04:14Z")

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What does the FTP log say? (You can open it via an option in the FTP menu. It's also in the Help menu, under Logs.)