The host we use recently changed to secure ftp and provides the following settings for FileZilla
Host: ftp.yourdomain.com (replace yourdomain.com with your domain name)
Port: Leave blank (DOPUS USES 21)
Protocol: FTP - File Transfer Protocol
Encryption: Require explicit FTP over TLS
Logon Type: Normal
User: Yahoo! ID@yourdomain.com (replace yourdomain.com with your domain name) (or ftp user)
Password: yid password
Click Connect
These settings work in FileZilla
I use these settings as closely as possible in DOpus (I have advanced purchased) and it logs in but
times out on establishing capabilities then retries.
Are there any setting I have missed?
Thanks
Turn on the log and debug in the site properties then have a look and see what it's telling you for the connection.
Check how you are getting the remote directory using the default USE MLST or LIST. Or perhaps change the method to use custom then change it to use just LIST without parameters,
Send me a direct private email with the log and some more details and I'll see what I can find. (greg@...)
Since this is a question we often receive, to update the solution...
Enabling the FTP Debug and FTP Log, the log showed the following [edited].
===========
Opening Connection
220-Welcome to the Yahoo! Web Hosting FTP server
220-Local time is now 21:25. Server port: 21.
234 AUTH TLS OK.
331 User Password required
230 OK. Current directory is /
200 PBSZ=0
200 Data protection level set to "private"
215 UNIX Type: L8
211-Extensions supported:
EPRT
[...]
211 End.
200 MLST OPTS type;size;sizd;modify;UNIX.mode;UNIX.uid;UNIX.gid;unique;
200 TYPE is now ASCII
257 "/" is your current location
500 I won't open a connection to 10.1.1.5 (only to 110.x.x.x)
Timeout on Command 1007.
Connection closed
This revealed the issue nicely.
a. Geoff was using a computer behind a NAT router on a 10.1.1.x network.
This is the issue. Where a client is behind a firewall such as using a NAT router (10.1.1.x) it is unable to accept incoming TCP connections, so PASV mode must be used.
The solution was to change the FTP Site entry to use PASV connections.
Note: PASV is usually the default for FTP in Opus.