The mechanism they use seems to be very historically primitive.
Please try downloading with the original file name and see if the problem still happens?
If you still have a problem let us know and I'll contact our new friend at Symantec.
Sorry for the delayed reply - I couldn't test it again because I already had restored the download from the quarantine and excluded the file "ID" (whatever Symantec means by that) from being scanned in the future.
Just now I downloaded DOpus 11.5.2.0, and it worked fine - with or without changing the file name.
Cheers,
Jan
Ok, thanks.
Looks like Symantec is behaving like a good corporate citizen again.
If anyone has any further issues, please let us know.
I have now retired as a computer consultant, but one of the pieces of software I suggested my clients avoid was Norton Security. Looks like little has changed that would make me change my mind.