# How do I see Word files in the Viewer Pane?
**URL:** https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161
**Category:** Help & Support
**Created:** [January 10, 2019, 10:24am UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161 "2019-01-10T10:24:23Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@Thorkild](https://resource.dopus.com/u/Thorkild)
#### Post date: [January 10, 2019, 10:24am UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161/1 "2019-01-10T10:24:23Z")
I have installed Opus and Office 365 on my new computer.
Now I can’t see Word files in Opus’ “Viewer Pane”.
Under “Files Types – Directory Opus”, I see that extension DOCX opens with “Wordpad” and that “Word” is not an available program.
“Find” cannot find Word
What do I do?
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### Author:  [@Jon](https://resource.dopus.com/u/Jon)
#### Post date: [January 10, 2019, 10:39am UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161/2 "2019-01-10T10:39:57Z")
Do you actually have Word installed? Can you run it?
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### Author:  [@Thorkild](https://resource.dopus.com/u/Thorkild)
#### Post date: [January 15, 2019, 12:11am UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161/3 "2019-01-15T00:11:47Z")
Yes, I have Word installed, and it runs fine. One difference from the old computer is that OneDrive is on the D-drive, not the C-drive.
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### Author:  [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [January 15, 2019, 12:32am UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161/4 "2019-01-15T00:32:36Z")
Can you view Word documents in the viewer within File Explorer? If it also doesn't work there then you probably need to repair/reinstall Office to fix its viewer components.
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### Author:  [@Thorkild](https://resource.dopus.com/u/Thorkild)
#### Post date: [January 15, 2019, 8:47am UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161/5 "2019-01-15T08:47:14Z")
I CAN see the Word documents in the viewer within File Explorer. Here, the "type" of a Word document is stated to be "Microsoft Word Document", whereas the same file is stated to be an "Open Office XML Document" in Opus. Could this be the reason that I cannot see the document in the viewer pane in Opus?
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### Author:  [@Thorkild](https://resource.dopus.com/u/Thorkild)
#### Post date: [January 15, 2019, 8:53am UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161/6 "2019-01-15T08:53:28Z")
On my old computer, where the type of the Word document is stated to be "Microsoft Word Document" in Opus, I CAN see the document in the viewer pane in Opus.
So I believe that I (before trying anything else) should change document type from "Open Office XML Document" to "Microsoft Word document" in Opus on my new computer. How do I do that?
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### Author:  [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [January 15, 2019, 9:08am UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161/7 "2019-01-15T09:08:54Z")
Could you show a screenshot of the File Explorer and Opus viewers with the same file in each?
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### Author:  [@Thorkild](https://resource.dopus.com/u/Thorkild)
#### Post date: [January 15, 2019, 9:36am UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161/8 "2019-01-15T09:36:47Z")
Yes, but how do I send it to you?
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### Author:  [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [January 15, 2019, 9:43am UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161/9 "2019-01-15T09:43:42Z")
You can paste screenshots directly into the post editor here.
Taking a step back, are you using Opus 10 as your profile says, or is that information out of date?
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### Author:  [@Thorkild](https://resource.dopus.com/u/Thorkild)
#### Post date: [January 15, 2019, 9:54am UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161/10 "2019-01-15T09:54:14Z")
Can you see this screen shot:
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### Author:  [@Thorkild](https://resource.dopus.com/u/Thorkild)
#### Post date: [January 15, 2019, 9:55am UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161/11 "2019-01-15T09:55:39Z")
Where do I see which version I am running?
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### Author:  [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [January 15, 2019, 10:20am UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161/12 "2019-01-15T10:20:21Z")
Normally under Help \> About, but it looks like you've removed your help menu.
Try typing `>help about` into the file display.
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### Author:  [@Thorkild](https://resource.dopus.com/u/Thorkild)
#### Post date: [January 15, 2019, 10:28am UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161/13 "2019-01-15T10:28:33Z")
I have typed this, but it does not respond: 
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### Author:  [@Jon](https://resource.dopus.com/u/Jon)
#### Post date: [January 15, 2019, 10:29am UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161/14 "2019-01-15T10:29:12Z")
It looks like you didn't type the `>` at the start?
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### Author:  [@Thorkild](https://resource.dopus.com/u/Thorkild)
#### Post date: [January 15, 2019, 10:31am UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161/15 "2019-01-15T10:31:09Z")
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### Author:  [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [January 15, 2019, 5:17pm UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161/16 "2019-01-15T17:17:29Z")
That's a very old version of Opus at this point.
If you go to **Preferences / Plugins / Viewer Plugins** (I think it was there in version 10; it's under **Preferences / Viewer / Plugins** in current versions) and configure the **ActiveX + Preview + Office + Web** plugin, do you see anything in the **Preview Handlers** part of the list for Microsoft Word? Could you post a screenshot of that config dialog?
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### Author:  [@Thorkild](https://resource.dopus.com/u/Thorkild)
#### Post date: [January 16, 2019, 7:11am UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161/17 "2019-01-16T07:11:36Z")
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### Author:  [@Thorkild](https://resource.dopus.com/u/Thorkild)
#### Post date: [January 16, 2019, 7:13am UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161/18 "2019-01-16T07:13:01Z")
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### Author:  [@Thorkild](https://resource.dopus.com/u/Thorkild)
#### Post date: [January 16, 2019, 7:14am UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161/19 "2019-01-16T07:14:14Z")
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### Author:  [@Thorkild](https://resource.dopus.com/u/Thorkild)
#### Post date: [January 16, 2019, 7:56am UTC](https://resource.dopus.com/t/how-do-i-see-word-files-in-the-viewer-pane/31161/20 "2019-01-16T07:56:46Z")
I checked with my old computer, and here Word appears:
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