Icon problems in detail mode

When I open a folder containing many SolidWorks files, because there are many files, there are about hundreds of files. The icon refreshes very slowly. At this time, if I click the Back button before the icon refreshes completely, an error prompt box will pop up. The prompt information is as follows:
Error (0xC0000005) occurred in thread 'dopus_ Lister ', address 0x00007FF61899EE50

I'm V12.30

Please see if any crash logs were created.

Where is the crash logs file ?

From the link Jon posted: