Known app icons not showing in network drives


I got a strange behavior in Dopus 12. The icons of known apps such as excel and powerpoint are not showing, however they are fine when seeing in file explorer.

I have been poking around for quite a while until I figure this in dopus-only problem.

Thanks in advance for helping!

Turn off Preferences / Folders / Folder Display / Show generic icons.

1 Like

unfortunately did not work. However, one word icon showed up. Is there something I can do under the hood? Registry ou config files?

The option is still turned on in your screenshot. It should be turned off, then click OK or Apply

Done! Thank you!