I purchased the Directory Opus 12 upgrade a half an hour ago, but I still haven't received an email with my new certificate.
I tried using my version 11 certificate, but it wouldn't accept it.
I normally receive emails almost instantly when purchasing software.
Is this normal for it to take this long with this software?
The odds are it's gone into your spam folder. Or is still enroute to you now - email isn't instantaneous after all. Why the panic? Opus isn't going to stop working in the 1 or 2 hours it takes for the email to get to you
Orders are sent by email in real time as soon as they are confirmed by PayPal or CC. (PayPal can be somewhat delayed in their responses we have found.) Please contact sales@gpsoft... if you have questions about orders.