Are they running Opus 8 or something? Partial lines at the bottom were added in Opus 9 as I remember.
(Probably obvious but just in case: Make sure you're not looking at a List mode display, too. They obviously won't show partial lines since anything that won't fit will end up in the next column.)
How things scroll depends on both the machine's mouse driver settings and whether Opus's scroll acceleration is enabled (in Prefs / Advanced / Misc.).