# Lost license

**URL:** https://resource.dopus.com/t/lost-license/24608
**Category:** Help & Support
**Created:** [January 18, 2017, 1:56pm UTC](https://resource.dopus.com/t/lost-license/24608 "2017-01-18T13:56:41Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![ejenner](https://resource.dopus.com/letter_avatar_proxy/v4/letter/e/f04885/32.png) [@ejenner](https://resource.dopus.com/u/ejenner)
#### Post date: [January 18, 2017, 1:56pm UTC](https://resource.dopus.com/t/lost-license/24608/1 "2017-01-18T13:56:41Z")

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Hi there,

We bought your product a few years ago and just wiped the drive on the machine where it was installed.

Can you provide me with a copy of our license key so we can reinstall.

Hopefully you can discover my entitlement from my email address which I'm not making public on this forum.

Maybe you can email me a copy of our license key?

Thanks.

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### Author: ![Leo](https://resource.dopus.com/user_avatar/resource.dopus.com/leo/32/69732_2.png) [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [January 18, 2017, 4:07pm UTC](https://resource.dopus.com/t/lost-license/24608/2 "2017-01-18T16:07:39Z")

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[Lost Registration Retrieval](http://www.gpsoft.com.au/DScripts/lostcode.asp) can be used to re-send your licence details.

If you still have problems, please [contact Sales](http://www.gpsoft.com.au/footer/contact.html) with information about the purchase and they should be able to help.