Movie files hanging when launching through Opus 9.1.3.0

Help & Support
1

I'm stumped with an issue launching a video file through Opus 9.1.3.0.

Intermittantly when I launch a video file like an AVI or WMV file from Opus my video player (Windows media player, VLC or Media player classic) will hang. Along with the video player hanging, Opus will hang too. If I force Opus to close, the browser will also close.

The sympthoms are very intermittent but persistent. This never happened to me on older versions of Opus so at this point I'm inclined to believe that Opus is causing the problems.

Tonight I tried refreshing the codec pack for the media players (Using the popular k-lite pack) to see if that helped. It has not.

Other info:

  • It tends to happen with large files greater that 700mb.
  • Happens the most with WMV files
  • Happends with some AVI files
  • Files exist on a network share that seems very stable

Can anyone give some suggestions?

2

Hard to see how Opus could be involved - once the program has been launched Opus has nothing more to do with it.

3

Seems like that makes sense but why then does Opus hang too?

Seems like something deep under the hood.

4

Maybe try upgrading your gfx card drivers.

5

Ok, more important info

Here's the scenerio:

  1. Click movie file - Opus and Windows Media player hangs
  2. Force Media player to end. Once it ends Opus frees up.
  3. Click the same file again - Opus and Media Player hangs again.
  4. Repeat as desired -- same effect.
  5. Close Opus.
  6. Reopen Opus
  7. Click same file
  8. File plays normally

What does this lead you to believe?

6

The first thing I'd try is remove the 'codec pack' and use something much less prone to problems. Try FFDShow to provide decoding for the major formats.

7

That your computer has a weird problem that's nothing to do with Opus :slight_smile:

8

Does the same happen with Explorer?

Does it happen if you open the file via the player's File->Open menu instead of via Opus/Explorer?

Tried disabling real-time anti-virus scanning? (Might be scanning video files for exploits.)

Is the viewer open in Opus?

Which display mode is Opus using?

Do you have any columns switched on that cause Opus to inspect the video data (e.g. Description, Width, Video Codec, etc.)?

Does it happen if you hover over a file in Opus and cause the tooltip + thumbnail to appear? What if you do that just after starting the video to play? Something like that could be the secret; i.e. making it so that both the video player and Opus are accessing the video data at the same time. Maybe a graphics/video driver/codec or a/v scanner on your system goes wrong if that happens.