# Opus Not Responding when accessing any drive **URL:** \ **Category:** Help & Support\ **Created:** [April 4, 2024, 2:53pm UTC](https://resource.dopus.com/t/opus-not-responding-when-accessing-any-drive/50118 "2024-04-04T14:53:24Z")\ **Posts on this page:** 1\ **Showing post:** 5
**Author:** ![Leo](https://resource.dopus.com/user_avatar/resource.dopus.com/leo/32/69732_2.png) [@Leo](https://resource.dopus.com/u/Leo)\ **Post date:** [April 4, 2024, 7:59pm UTC](https://resource.dopus.com/t/opus-not-responding-when-accessing-any-drive/50118/5 "2024-04-04T19:59:09Z")
If the same operation works in File Explorer, my guess is that your antivirus is blocking things here when Opus tries to do them. Send us some process snapshots and we can confirm that, or hopefully see what's causing the problem if my guess is wrong: > [@Manually generating process snapshots](https://resource.dopus.com/t/manually-generating-process-snapshots/34071): > > If you find Directory Opus is hanging, using a lot of CPU, or otherwise exhibiting unexplained behaviour, one important diagnostic tool is the generation of manual process snapshots (often called "dumps"). These snapshots capture the state of the Op… --- _[View the full topic](https://resource.dopus.com/t/opus-not-responding-when-accessing-any-drive/50118)._