PDF file preview causes Dopus breakdown

Help & Support
1

Hello,

whenever I want to have a preview of a PDF file in Dopus the following happens:

First file OK, second file sometimes opens. Anyhow it can't be made to disappear. Instead the Dopus surface gets blurred which means break down of Dopus.

txt files or docx files don't show any problems.

Plug-in for PDF Xchange installed.

Win 7 64bit most recent Dopus Pro edition.

Is there hope to cope with that failure?

werbarral

2

It's probably a problem with the PDF viewer you're using (which isn't part of Opus; Opus just tells it the PDF to display and asks it to display it in a window).

Do you see similar problems if you try viewing the same sequence of PDF files using WIndows Explorer and its preview pane?

3

I use PDF Xchange and I don't have this problem. The viewer works flawlessly with PDFs. I don't recall installing a plugin though...