Hi there. I am a PDF-XChange software developer working on Column Handler. There is an issue on interacting between our products, and our Column Handler was banned from your product because of delays this interaction creates on the start of Directory Opus. To this point we have done everything possible from our side to satisfy the needs of our customers who use Directory Opus, but it seems we need some cooperation with your developer team to overcome the problem. Please answer here or email me firstname.lastname@example.org.
Hi, and thanks for getting in touch.
I've replied via email with the info we have from looking at the problem and some other details.