Pin-to-top not working with .lnk files pointing to a network folder that isn't currently accessible

Help & Support
1

I use DOpus on two Windows 11 computers. I have configured a label with the pin-to-top option.

The labeled files are on a fileshare (mounted as a drive letter); I tagged them on computer 1.

When viewing the fileshare on computer 2 (via Windows’ \\192… notation), the labeled files are not pinned to top.

The label is identified correctly (see screenshot) and the label is configured with pin-to-top.

Folder formats seem to be correct / not the issue, as it works in other folders (locally) with the same format.

Any ideas?

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2

Does the same label move things to the top on a local drive?

What happens if you reset the label and then re-apply it?

3

I think I’ve resolved it. The labelled files are .lnk files pointing to directories and the target is on the mapped drive, which is just mapped on computer 1.

On computer 2, this drive is not mapped and I assume as DOpus can’t resolve that the .lnk points to a directory, it treats it as a file and just moves the .lnk to the top of the file-list, but not above folders. (And as I have intentionally set Mixing to “Folders listed before files”, it seems it doesn’t work correctly.)