# Program crashed

**URL:** <https://resource.dopus.com/t/program-crashed/53354>\
**Category:** Help & Support\
**Tags:** bug-report\
**Created:** [November 5, 2024, 1:41pm UTC](https://resource.dopus.com/t/program-crashed/53354 "2024-11-05T13:41:13Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![hehe](https://resource.dopus.com/letter_avatar_proxy/v4/letter/h/d26b3c/32.png) [@hehe](https://resource.dopus.com/u/hehe)\
**Post date:** [November 5, 2024, 1:41pm UTC](https://resource.dopus.com/t/program-crashed/53354/1 "2024-11-05T13:41:13Z")

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When the mouse selects the 213915\_202824\_Windows 11 Concept Edition Cursor V2.zip file, the program crashes.  
[213915\_202824\_Windows 11概念版光标V2.zip](https://resource.dopus.com/uploads/short-url/8Kguz2gB6MBqVBfgs44Lyz3w094.zip) (18.1 MB)

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**Author:** ![Leo](https://resource.dopus.com/user_avatar/resource.dopus.com/leo/32/69732_2.png) [@Leo](https://resource.dopus.com/u/Leo)\
**Post date:** [November 5, 2024, 1:53pm UTC](https://resource.dopus.com/t/program-crashed/53354/2 "2024-11-05T13:53:00Z")

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See here for how to submit crash reports:

> [@Automatic crash logs (for bug reports)](https://resource.dopus.com/t/crash-dumps-for-bug-reports/8861/1):
>
> In the event of a crash, Directory Opus usually creates a log file (also known as a "dump file") with information that may be useful in diagnosing the problem. (For problems which don't result in a crash -- e.g. freezes or abnormal CPU usage -- you …

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<div class="post-metadata">

**Author:** ![hehe](https://resource.dopus.com/letter_avatar_proxy/v4/letter/h/d26b3c/32.png) [@hehe](https://resource.dopus.com/u/hehe)\
**Post date:** [November 5, 2024, 2:39pm UTC](https://resource.dopus.com/t/program-crashed/53354/3 "2024-11-05T14:39:45Z")

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Cannot find the crash log, but the program exits and restarts.

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**Author:** ![ThioJoe](https://resource.dopus.com/user_avatar/resource.dopus.com/thiojoe/32/42549_2.png) [@ThioJoe](https://resource.dopus.com/u/ThioJoe)\
**Post date:** [November 6, 2024, 12:00am UTC](https://resource.dopus.com/t/program-crashed/53354/4 "2024-11-06T00:00:10Z")

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There is a menu to submit crash logs automatically:

 ![image](https://resource.dopus.com/uploads/default/original/3X/7/6/76b9f3212585f627f4486acd8977c904688f514b.png)

 ![image](https://resource.dopus.com/uploads/default/original/3X/b/4/b4b5e5f502a01660f32969c152a92f42fea3948d.png)