Rating not working for external harddrive

Hi all

I'm in the testing phase of Opus Directory, because i need an alternative to perform finally the Windows 11 update, which support ratings (stars).

While everything is working fine with my network drive (it take some time, but then shows the ratings), it never updates on my harddrive.

To make it more irritating, if i click on a rating it gets set (if i cross check in explorer), but then the rating disappears after a second or two.

Any ideas what is wrong here?

1 Like

Which type of file are you trying to set a rating on?

Which filesystem is the drive formatted with? (You can find it in the Properties dialog for the drive, or in This PC is the appropriate column is on).

Filesystem is ExFat.

Filetype is MP4 (but thats the case with the Networkdrive as well)

MP4 ratings are stored in the files themselves, which rules out the filesystem being an issue.

(Filesystem could still affect other file types where the rating is stored as NTFS metadata, e.g. plain text files, but if it's an MP4 file we shouldn't need to worry about that.)

Does setting the rating via the Properties dialog from Opus work or does that fail as well?

Finally i have some time to further experiment.
If i set the property over the file dialog, it sets its properly, but its not visible in Opus. I do not see any Opus specific file dialog, if it was that, what you mean.
If i just click the stars on the columns, it gets set, but then the stars are disapperaing in the view. Altough, it was set properly on the file itself (visible in Windows 10 Explorer)

If you copy the same MP4 from the external drive to somewhere else, does it work then, or still fail?

So, it really does not seem to work from the external drive. I checked the same file on multiple occasions.
Network drive: working
Internal disk: working
USB Stick (Fat32): Not working
External SSD: Not working

Yes, there's something odd with .mp4 files on exFAT. FE shows ratings just fine, Opus struggles:

I realize this does not answer your questions but...

I don't add ratings or IPTC metadata (Star ratings, Keywords/tags, Titles, Descriptions) to videos because I organize photo and video collections for clients, and most applications used by consumers for enjoying and managing their collection do not display that metadata, or do so inconsistently.

So, I need to rely on the filenames. I don't rate my clients videos, but if I did, I'd likely put something in the filename to represent the rating, like '5S'.

Confirmed (to my surprise). And fixed for the next update.

(Reading some other metadata was failing on ExFAT, which meant we read the rating successfully, but then failed the overall metadata retrieval and didn't actually propagate the rating through.)

2 Likes

I remember that i also once had ExFAT, and wasn't able to change the case for items. Sorry, but something like that is just embarrassing for some wannabe file system. Just impossible.

Not allowing case-only renames is a bug in ExFAT itself.

Thanks alot. Then i will buy a licence and can finally upgrade to windows 11.