# Renaming documents or moving documents from one folder to another
**URL:** https://resource.dopus.com/t/renaming-documents-or-moving-documents-from-one-folder-to-another/37239
**Category:** Help & Support
**Created:** [November 26, 2020, 4:11pm UTC](https://resource.dopus.com/t/renaming-documents-or-moving-documents-from-one-folder-to-another/37239 "2020-11-26T16:11:52Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@GFletcher](https://resource.dopus.com/u/GFletcher)
#### Post date: [November 26, 2020, 4:11pm UTC](https://resource.dopus.com/t/renaming-documents-or-moving-documents-from-one-folder-to-another/37239/1 "2020-11-26T16:11:52Z")
Whenever I rename or move anything, I can only see the change if I go up one level. I have exited Directory Opus but that has not made any difference. Sometimes ther is not an issue, but most of the time it is - this is very irritating! Thanks.
---
### Author:  [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [November 26, 2020, 5:25pm UTC](https://resource.dopus.com/t/renaming-documents-or-moving-documents-from-one-folder-to-another/37239/2 "2020-11-26T17:25:16Z")
Please see here for possible fixes and and ways to diagnose what's happening:
> [@Changes to folders are not being detected](https://resource.dopus.com/t/changes-to-folders-are-not-being-detected/1786):
>
> Opus should detect changes to folders automatically, but there are some things to check first: [Fully exit Opus](https://resource.dopus.com/t/how-to-exit-directory-opus/3479) and restart it, in case the problem is with the Windows change-notification system losing track of the request from Opus to listen to ch…
---
### Author:  [@GFletcher](https://resource.dopus.com/u/GFletcher)
#### Post date: [November 27, 2020, 8:39am UTC](https://resource.dopus.com/t/renaming-documents-or-moving-documents-from-one-folder-to-another/37239/3 "2020-11-27T08:39:58Z")
I have already done that and it makes no difference.
---
### Author:  [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [November 27, 2020, 8:43am UTC](https://resource.dopus.com/t/renaming-documents-or-moving-documents-from-one-folder-to-another/37239/4 "2020-11-27T08:43:18Z")
Please show us the debug logs, and other information discussed in the guide (drive type, etc.)
---
### Author:  [@GFletcher](https://resource.dopus.com/u/GFletcher)
#### Post date: [November 27, 2020, 5:47pm UTC](https://resource.dopus.com/t/renaming-documents-or-moving-documents-from-one-folder-to-another/37239/5 "2020-11-27T17:47:31Z")
Please give me step by step instructions on how to do this as I cannot understand anything when I do a search!
---
### Author:  [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [November 27, 2020, 8:03pm UTC](https://resource.dopus.com/t/renaming-documents-or-moving-documents-from-one-folder-to-another/37239/6 "2020-11-27T20:03:26Z")
Step-by-step instructions are in the guide I linked to. If you're having trouble understanding particular parts of the guide, let us know which part(s) and we can clarify with more detailed instructions.
Each part of the guide is either a potential fix or potentially important information in working out what is causing the problem.
Which things have you tried so far?
What are the answers to the various questions raised in the guide?
For example:
- Is it a network folder?
- Does it affect all folders, or just some? If only some, what's special about them compared to the others? (Network drives? Cloud storage? Document folders? Video folders? etc.)
- Which antivirus are you using? Have you tried disabling it or whitelisting dopus.exe in it?
- Does the problem only affect Opus, or File Explorer as well?