# Right click on a file does not work

**URL:** https://resource.dopus.com/t/right-click-on-a-file-does-not-work/24219
**Category:** Help & Support
**Created:** [November 21, 2016, 6:01pm UTC](https://resource.dopus.com/t/right-click-on-a-file-does-not-work/24219 "2016-11-21T18:01:19Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![7Vic7](https://resource.dopus.com/letter_avatar_proxy/v4/letter/7/43a26b/32.png) [@7Vic7](https://resource.dopus.com/u/7Vic7)
#### Post date: [November 21, 2016, 6:01pm UTC](https://resource.dopus.com/t/right-click-on-a-file-does-not-work/24219/1 "2016-11-21T18:01:19Z")

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When I do right click on any file inside a Lister, instead of context menu I get a message "Directory Opus has stopped working". I never had the issue before and I do not have this problem when I use Windows File Explorer. Please help!  
 ![](https://resource.dopus.com/uploads/default/original/3X/0/d/0d67c6aabaa9e588180a55490db4ed649fca1938.jpg)

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### Author: ![Leo](https://resource.dopus.com/user_avatar/resource.dopus.com/leo/32/69732_2.png) [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [November 21, 2016, 6:04pm UTC](https://resource.dopus.com/t/right-click-on-a-file-does-not-work/24219/2 "2016-11-21T18:04:32Z")

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Please see [Crash, exit or high CPU when right-clicking certain files](https://resource.dopus.com/t/crash-exit-or-high-cpu-when-right-clicking-certain-files/1335/1) for troubleshooting steps.

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### Author: ![7Vic7](https://resource.dopus.com/letter_avatar_proxy/v4/letter/7/43a26b/32.png) [@7Vic7](https://resource.dopus.com/u/7Vic7)
#### Post date: [November 21, 2016, 7:03pm UTC](https://resource.dopus.com/t/right-click-on-a-file-does-not-work/24219/3 "2016-11-21T19:03:31Z")

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Thanks a lot for your help. As per recommendation I've reviewed all context menu items and found the wrong one. It was Kristanix File Renamer Turbo. I've disabled it and now I do not have problems anymore
