Right click on file crash Directory Opus x64 10.0.1

Help & Support
1

Hello!

I have a problem with Directory Opus x64 version 10.0.1.
When I right click on a file, Directory Opus crash.
It is not systematic but it happens frequently. I do not understand.

If you have an idea ...
Thank you

OS : Windows 7 Ultimate x64 ENU
Directory Opus : 10.0.1.0.4185 x64

2

Here is a screen with one of some error

3

Maybe one of the newer beta versions will fix this.

4

That is almost certainly an error in a shell extension you have installed.

See the FAQ about crashes when right-clicking files.

5

Hello

Sorry, I'm back ! I have always this problem.
Update 10.0.2.0, always the same issue.

I have check all shell extension, this is a "basic" windows installation.
I noticed that apparently it is the right click on the archives that are crashing dopus. WinRAR is installed, and dopus shell extension for ZipFile deactivate...

I'm lost !

FYI, here is my system event log:
Faulting application name: dopus.exe, version: 4.0.2.8, time stamp: 0x4e69b3a8
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c8f9
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x2174
Faulting application start time: 0x01cc76f57bcb8a29
Faulting application path: C:\Program Files\GPSoftware\Directory Opus\dopus.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: b9c702c4-e2e9-11e0-9a14-005056c00008

Any idea ?
Thanks !

6

Same issue after Winrar uninstallation

7

See the FAQ and follow the instructions therein.