# Screen Freeze

**URL:** <https://resource.dopus.com/t/screen-freeze/8558>\
**Category:** Help & Support\
**Created:** [October 7, 2009, 1:40am UTC](https://resource.dopus.com/t/screen-freeze/8558 "2009-10-07T01:40:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Jeff\_Wright](https://resource.dopus.com/letter_avatar_proxy/v4/letter/j/a5b964/32.png) [@Jeff\_Wright](https://resource.dopus.com/u/Jeff_Wright)\
**Post date:** [October 7, 2009, 1:40am UTC](https://resource.dopus.com/t/screen-freeze/8558/1 "2009-10-07T01:40:26Z")

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My screen locks up for at least a minute whenever I open "My Documents" from the Desktop. Internet Explorer and MS docs open normally. I recently began using Carbonite but abandoned it when this screen freezing problem occurred. However, the problem persists.

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**Author:** ![Jon](https://resource.dopus.com/user_avatar/resource.dopus.com/jon/32/12713_2.png) [@Jon](https://resource.dopus.com/u/Jon)\
**Post date:** [October 7, 2009, 1:43am UTC](https://resource.dopus.com/t/screen-freeze/8558/2 "2009-10-07T01:43:47Z")

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Try the steps in the FAQ: [[Crash, exit or high CPU when viewing certain directories](http://resource.dopus.com/t/crash-exit-or-high-cpu-when-viewing-certain-directories/1325/1))