Hello. Suddenly I am not able to successfully connect to my website via FTP using dopus. No settings have changed, nothing on the server has changed. When I tried to connect, I get no error messages - it just hangs, as if trying to connect, but never responds otherwise.
Filezilla connects perfectly. Other people using other apps on other machines are able to connect perfectly.
I cannot be sure, but I suspect this is a problem introduced with the latest version update. Please help if you can.
The site is SFTP. I have been using dopus for this purpose for years and none of the configuration has changed at either end, so I really can't understand what's suddenly causing a problem.
I've looked at the FAQs and cannot find anything that might relate/resolve.
Did you download 12.27 as soon as it came out? A short time later (less than a day, I think) there was an update to the installer which fixed a similar issue. We haven't bumped the version yet but put the fix out under the same version so more people would get it sooner. So if you downloaded 12.27 very early, please try downloading it again and see if that helps.