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SFTP port 222 can not connect. Filezilla and WinSCP can


#1

I'm trying to connect to and SFTP account but fail to login. (Directory Opus 12.7)

I have pasted all settings I'm using in FileZilla of WinSCP - they can connect.
This site is only accessible trough port 222 (not the default 22).

The log says:
Opening Connection mysite.com:222
Server version: SSH-2.0-OpenSSH_7.2p2 Ubuntu-4ubuntu2.2
Using SSH protocol version 2
We claim version: SSH-2.0-PuTTY_Directory_Opus
Server supports delayed compression; will try this later
Doing Diffie-Hellman group exchange
Doing Diffie-Hellman key exchange with hash SHA-256
Host key fingerprint is:
ssh-rsa 2048 24:a8:e8:d1:79:17:d8:ac:b7:ba:3a:a6:XXXXXXX
Initialised AES-256 SDCTR client->server encryption
Initialised HMAC-SHA-256 client->server MAC algorithm
Initialised AES-256 SDCTR server->client encryption
Initialised HMAC-SHA-256 server->client MAC algorithm
Sent password
Password authentication failed
Disconnected: Unable to authenticate
SSH: Unable to authenticate
Connection closed

I'm VERY sure the password I entered is the correct pasted password.
I'm willing to share pass/user in a DM.

Any hints on how to debug/proceed are welcome. I'd hate it if I have to switch to another FTP client. :slight_smile:


#2

Check there isn't a space at the start or end of the username or password, or what you're pasting into the two field. Some programs may trim either or both of the fields and others may not, which could result in a hard to spot difference.

If the username or password have non-ascii characters then that might also be worth considering, in case there is an encoding issue somewhere (although I'm not aware of any issues there).


#3

I'm trying not to post here unless I'm fairly certain I've checked the basics. And I did with the password... but not the username! :slight_smile: ...It had a space behind it. (sorry)

Nice to see your psychic powers are still working. Thanks for the quick reply.
Problem solved. Case closed.