Short name instead of long

Help & Support
1

Hello,

I've installed Dopus with the last and correct version, downloaded in dopus site, not underground, not cracked, etc.

There is a bug in the right side of Dopus windows : in fact names are long in the folder side (left), and long too in the right.
Without doing anything, in a few minutes (5 for ex), Dopus change the names design, and print them in short format, in DOS, 8+3 format.

What's the pb ?
I'm on win 7 64 bits, with Dopus 9.5.6.0.

2

Have you installed any cracks (or made related changes to your computer) in the past? That is the only known cause of 8.3 names appearing by themselves (i.e. without you explicitly turning on the short names column).

Contact GPSoftware for further support on this issue:
gpsoft.com.au/Support.html