# Thumbnail generation debugging

**URL:** https://resource.dopus.com/t/thumbnail-generation-debugging/37565
**Category:** Help & Support
**Created:** [January 8, 2021, 12:33pm UTC](https://resource.dopus.com/t/thumbnail-generation-debugging/37565 "2021-01-08T12:33:09Z")
**Posts on this page:** 1
**Showing post:** 2

<div class="post-metadata">

### Author: ![Leo](https://resource.dopus.com/user_avatar/resource.dopus.com/leo/32/69732_2.png) [@Leo](https://resource.dopus.com/u/Leo)
#### Post date: [January 8, 2021, 1:02pm UTC](https://resource.dopus.com/t/thumbnail-generation-debugging/37565/2 "2021-01-08T13:02:04Z")

</div>

There may be some [crash dumps](https://resource.dopus.com/t/crash-dumps-for-bug-reports/8861/1), but they'd probably just indicate that a crash happened inside the 3rd party DLL. You'd need the code to the DLL to work out why it's crashing when called from more than one thread.

Sending the dumps to the people that make the DLL might let them find the problem on their side.

---

_[View the full topic](https://resource.dopus.com/t/thumbnail-generation-debugging/37565)._