There are two parts to my problem, but they’re linked:
- Ever since I upgraded from Dopus 11 to Dopus 12, every update — including the upgrade to 12 itself — resets my user preferences. When installation is complete, I click the “restart my computer now” button, but on restart the computer hangs with a blank black screen.
When I shut down & restart again, my customized toolbar & menu & my lister layouts come thru ok, but everything else — colors, fonts, columns, status bar, folder tabs etc — gets reset to the default values. Given how customizable Dopus is & how much I customize it, this is a major pain in the ass.
I’ve since located & backed up the config files, so hopefully next time this happens I’ll be able to rectify it more easily, but I’m concerned that overwriting the config files of a new update with older files might lead to a whole different set of headaches. In any case, this just shouldn’t be happening in such an expensive — tho admittedly sophisticated — piece of software.
- I’m running Win 10 Home 64-bit on an Asus K20CD, but I can’t tell you exactly which version of Dopus 12 I’m using. On the help screen of most software I’m familiar with, there’s an “about” button that tells you the version, etc. I can’t find any such thing on Dopus. Am I overlooking something? It seems the only way to dig out that info would be to run a script & I don’t know how — nor have time to teach myself — to run a Dopus script.
Am I the only one having this problem? What am I doing wrong?